Manufacturing Culture Podcast

episode artwork

Jim Mayer

05 August 2025

1h 6m 39s

What Happens When You Hire People Most Companies Won’t: Marcus Sheanshang on Second Chance as Culture

00:00

01:06:39

Join us for an inspiring conversation with Marcus Sheanshang, CEO of JBM Packaging, as he shares his journey from working on the shop floor at age 11 to leading a company that embraces second chances. Discover how Marcus transformed a labor strategy into a purpose-driven mission, providing opportunities for formerly incarcerated individuals and reshaping company culture.

Key Highlights:

Marcus's early experiences in the family business and his path to leadership. The development and impact of the Fair Chance program at JBM. Insights into building a culture of collaboration and learning. The importance of aligning company values with personal growth and community impact.

Takeaways

  • Every business has a culture, whether intentional or not.
  • Collaboration and support are key to a positive workplace culture.
  • Transitioning from family business to leadership can be challenging.
  • Experiences outside the family business can provide valuable insights.
  • Effective communication is crucial in leadership roles.
  • Asking questions is a strength, not a weakness.
  • Purpose-driven programs can enhance employee engagement.
  • The Fair Chance program has transformed JBM's workforce.
  • Building trust with employees is essential for success.
  • Investing in community and employee well-being is beneficial for business.

Chapters

  • 00:00 Introduction to Marcus Sheanshang
  • 03:51 Defining Culture in Business
  • 05:59 Marcus's Journey in the Family Business
  • 08:51 Early Experiences on the Shop Floor
  • 11:25 Transitioning to CEO
  • 13:36 Doubts and Leadership Challenges
  • 15:58 Building a Purpose-Driven Culture
  • 21:19 Operationalizing Core Values
  • 24:21 Reinvigorating Company Culture
  • 30:27 Enhancing Employee Engagement and Performance
  • 31:37 The Genesis of the Fair Chance Program
  • 33:41 Building Bridges: From Prisons to Employment
  • 35:15 Transforming Perspectives on Rehabilitation
  • 38:43 Establishing Trust with Fair Chance Employees
  • 40:09 Support Systems for Successful Reintegration
  • 43:57 Criteria for Inclusion in the Fair Chance Program
  • 45:17 Training and Development for Fair Chance Employees
  • 49:47 Vision for the Future: A Sustainable and Inclusive Workplace
  • 01:03:13 Building a Purpose-Driven Culture
  • 01:04:09 Leadership and Second Chances

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